Terms of service

TERMS OF SERVICE

Welcome to PetVelour.

These Terms of Service govern your use of the PetVelour website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

ABOUT PETVELOUR

PetVelour provides a curated selection of pet products and accessories through our online store.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information are accurate.

However, product colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change product availability or pricing where necessary.

ORDERS

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to refuse or cancel an order where appropriate, including in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund.

PRICING AND PAYMENT

All prices and applicable delivery charges will be displayed at checkout before you complete your purchase.

Payment must be successfully completed before an order is processed unless otherwise stated.

DELIVERY

Delivery estimates and shipping charges are provided at checkout and in our Shipping Policy.

Delivery times are estimates and may be affected by courier delays, customs processing, weather, public holidays, or other circumstances outside our reasonable control.

RETURNS AND REFUNDS

Our returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits your statutory consumer rights.

INTELLECTUAL PROPERTY

All content on the PetVelour website, including logos, branding, images, text, graphics, and design elements, is owned by or licensed to PetVelour unless otherwise stated.

You may not reproduce, copy, distribute, or commercially use our content without permission.

PROHIBITED USE

You agree not to use our website for unlawful purposes or in a way that could damage, disable, or interfere with the operation of the website.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful or would restrict your statutory consumer rights.

CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our services, products, or legal requirements.

The updated version will be posted on this website.

CONTACT

If you have questions about these Terms, please contact:

PetVelour

Email:
mdariyanrabbi969@gmail.com